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Services Affected by Maintenance: February 5th - 11th, 2025

Services Affected by Maintenance: February 5th - 11th, 2025

Beginning on Wednesday, February 5th at 11 pm (PT) until Thursday February 6th at 7 am (PT), a vendor performed upgrade is NOT expected to cause service disruptions to our corporate websites however if there are any problems after 7am, please let us know.

 

Beginning on Wednesday, February 5th at 7 pm (PT) until 11 pm (PT), a vendor performed upgrade is expected to cause service disruptions to the Payroll system

 

The following service may experience brief disruptions during the Thursday, February 6th maintenance period (4am-8am PT)

  • RRU WordPress sites

 

Starting at 9:00 a.m. on Saturday, February 8, Operations and IT will be performing electrical and systems upgrades and repairs as part of Royal Roads’ Climate Action Infrastructure Project that will be disrupting most services. Read more here.


Thanks,
IT-Services

How to Contact the Computer Services Department

Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
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