Services Affected by Maintenance: December 5th - 9th
The following services may experience brief disruptions during the Thursday, December 5th maintenance period (4am-8am PT)
MyAdmin
staff.myrru
UNit4
Request for more Information (RMI)
CRM
Website webinar registrations
Beginning on Thursday, December 5th at 11 pm (PT) until Friday, December 6th at 7 am (PT), a vendor performed upgrade is expected to cause an service disruptions to the following websites:
www.royalroads.ca
library.royalroads.ca
ourpeople.royalroads.ca
hatleypark.royalroads.ca
crcresearch.royalroads.ca
mc3.royalroads.ca
Beginning on Saturday, December 7th at 8 am (PT) until 12 pm (PT), a vendor performed upgrade is expected to cause an service disruptions to the Survey Monkey system.
On Monday December 9th at 7 am (PT) non-student and non-employee RRU Microsoft 365 licenses will move from the A1 Plus License to the A1 License. Read more about it here.
Thanks,
IT-Services
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation