Reduced IT Customer Support Availability: November 22nd-29th 2024
- Mark Isaak
From November 22nd to November 29th, the IT Customer Support team, specifically the Help Desk and Tier 2 support, will be operating with limited staff. As a result, response times may be longer, and support levels impacted.
We appreciate your understanding and patience during this period.
Thank-you
Mark
Mark Isaak
Manager, IT Customer Services
IT-Services | Royal Roads University
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How to Contact the Computer Services Department
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To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
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Phone: 250-391-2659 Toll Free: 1-866-808-5429
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