Affecting some: MFA enabled for all O365 apps Sep 23

MFA will be enabled for some non-students today. You may be asked to authenticate using your second factor for any O365 app, including Word, Excel, PowerPoint, Outlook, SharePoint, etc. when using your home computer to access RRU resources AND when using your work computer to access RRU resources. It is possible that you will be asked to re-sign in to apps you are using on your phone such as MS Teams.

How to Contact the Computer Services Department


Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation