Limited IT Support Wednesday December 11th

The IT-Services Customer Support Team will be spending the afternoon of Wednesday, December 11th (1pm - 5 pm) in a meeting and will be unavailable except for emergencies.

The Help Desk in Sequoia will be closed and the phone lines for the Help Desk will be unattended during that time.

If there is in fact an IT Emergency and you have no other contact options during that time, please contact the Welcome Desk to have your issue forwarded to us.

Thank-you,
IT-Services, Customer Support Team

 

How to Contact the Computer Services Department


Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation