Payroll Services Offline for Vendor Upgrade Tonight - Feb 22nd 7pm-11pm (PT)
The vendor has a maintenance planned for the evening of February 22nd starting at 7pm (PT) for a bug fix.
“We have scheduled maintenance planned for Thursday, February 22 between 8:00 pm - 12:00 am MT. During this time, access will not be available…. to address a minor bug in our latest release. This fix will address an issue with Box 45 not populating on T4s when printing laser slips.”
Thanks
IT-Services
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation