IT Help Desk Holiday Hours Dec 2024
The IT-Services Help Desk will be closed while the University is closed over the December-January break.
From Wednesday December 25 through Wednesday January 1st the IT-Services Help Desk will be closed and will re-open for our regular service hours on Thursday January 2nd.
If you encounter an IT Emergency or urgent incident that affects multiple people during that time, please contact RRU Campus Security at 250 391-2525 or through the Campus Security Contact Form.
For other issues, please:
and your request will be addressed as soon as possible upon our return.
Thanks,
IT-Services
How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation