/
Services Affected by Maintenance: January 8th - 9th, 14th 2025

Services Affected by Maintenance: January 8th - 9th, 14th 2025

Beginning on Wednesday, January 8th at 7 pm (PT) until 11 pm (PT), a vendor performed upgrade is expected to cause service disruptions to the Payroll system.

 

The following services may experience brief disruptions during the Thursday, January 8th maintenance period (4am-8am PT)

  • MyAdmin

  • Unit4

  • Request for More Information (RMI)

  • CRM

  • Event Registrations

  • Email

  • Logons for HRSmart, Survey Monkey, LinkedIn Learning

 

LATE ADDITION:

Beginning on Tuesday, January 14th at 11 pm (PT) until Wednesday January 15th at 7 am (PT), a vendor performed upgrade is expected to cause service disruptions to the following websites:

 

Thanks,
IT-Services

How to Contact the Computer Services Department


Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation