Hardware Discounts

Students, faculty and staff can purchase discounted computer hardware from select authorized resellers.

Lenovo Student/Staff Affinity Program


You must use a valid Royal Roads email address to take advantage of offers available on this site. 


BCNet has an online computer store with free shipping and 5% education discounts.
Use the RRU Discount code found here: https://techwarehouse.microserve.ca/shop/Discounts
Look for the "Education Discount" field above the comment section on the cart page.

UVIC’s Computer Store

For more information or to purchase by phone: 250-721-8321

Please note that you may be required to show proof of registration such as a Student or Staff ID card, or a letter of registration or pay statement.

Dell Member Purchase Program

Member site: www.dell.ca/mpp/royalroads

Due to our relationship with Dell, we are pleased to announce that Dell has extended discounting on personal technology to our university! Through Dell's Member Purchase Program, all students, faculty, and alumni are eligible to access the member discounts. 

How to access your discount: 

  1. Visit www.dell.ca/mpp/royalroads  for your coupon. Use your university email address. 
  2. Check your email for a coupon and redeem at: www.dell.ca/mpp/royalroads
  3. The coupon can be applied at checkout or by contacting the sales team at Canada_MPP@Dell.com. If you don’t have a university email please contact the sales team for a coupon.


Go here to start shopping:  http://apple.ca/educationstore

Apple offers special education pricing on Apple computers, select software and third party products to post-secondary students, parents buying for a post-secondary student, or faculty, teachers, homeschool teachers, administrators and staff of all grade levels. Students who have been accepted into university or college are also eligible.  Quantity limits apply. See terms and conditions at <http://store.apple.com/ca/open/salespolicies/edu>. 

Cellphone and Cellphone Plan Discounts for Staff and Faculty (only)

Telus and Rogers offers discounts for cellphone and cellphone plans to RRU staff and faculty.  Please see the following for additional details.

  • Rogers Corporate offers - imaginewireless.net/bcpubicsector
  • (Employees only) Rogers (Imagine Wireless) offers - Rogers Preferred Program-100GB-$55.pdf

    Rogers Preferred Program Limited Time Offers

    • Device Sales subject to change without notice
      • NEW! Samsung Galaxy S24 preorder now starting at $30/mo with financing and Upfront Edge
      • Google Pixel 8 from $3.88/mo with financing and Upfront Edge
      • iPhones – check your online portal for promotional pricing
    • LAST CHANCE for these plan offers! Changes are coming soon! subject to change without notice
      • Add an additional line as low as $40/mo with 100GB Infinite Lite plan *New activations only
      • 100GB Canada+US Infinite Lite plan as low as $50/mo * New activations BYOD only
      • 100GB Canada+US+Mexico Infinite Essential plan as low as $55/mo *New activations and upgrades only
      • 150GB Canada+US+Mexico Infinite Premium plan as low as $65/mo *New activations BYOD only
    • Get $60 set up fee credit on new activations.
    • Get up to 60% off accessory bundles.
    Find more details online! Terms and conditions apply.

Please contact Computer Services if you have any questions

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Get Help

Still need help?

  • Frequently Asked Questions.

  • Submit a Request
    (You must first enter your full RRU email address (firstname.lastname@royalroads.ca) and then if prompted to log in, enter your shorter username@royalroads.ca and regular password. If you do not have a FULL RRU email address, you may register with your personal email address or use the email contact form below.)

  • Email: IT Customer Service

  • Contact Form

  • Phone: +1-250-391-2659

  • Toll Free: +1-866-808-5429

  • Visit us in Sequoia

  • Hours of Operation

    • Technical help is available by phone and e-mail: Monday to Friday 7:30am - 6pm

      Onsite Help is available in the Sequoia Building (main floor, opposite the Welcome Desk): Monday to Friday 8am - 4pm

How to Contact the Computer Services Department

Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation