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Email Tips

Email Tips


RRU Email blocked by Hotmail.com, Live,ca and Outlook.com



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Known Email Issues with Email Forwarding
Known Email Issues with Email Forwarding
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"Your message has been rejected due to the following event(s): Blocked phrase detected"
"Your message has been rejected due to the following event(s): Blocked phrase detected"
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Not Receiving All Your RRU Email?
Not Receiving All Your RRU Email?
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Manage Your Email Forwarding (non-students)
Manage Your Email Forwarding (non-students)
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Email Setup
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Why Can I Not Access Outlook on My Home Computer?
Why Can I Not Access Outlook on My Home Computer?
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How to Contact the Computer Services Department


Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation