Office 365 Tips

Owned by Cecilia David

Last updated: Jul 08, 2019

Most important tip:

You are required to log in to Office 365. The Microsoft prompt - which we cannot change - asks you to login using your email, phone or skype, like this:	... but that's a trap! Instead, please login with your username, like this:

And now on to the other tips:

How to Contact the Computer Services Department

Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation