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Handle Junk Mail
Handle Junk Mail
You can indicate that messages in your Junk Folder are not junk by right clicking on the message and indicating that the system should "Never block sender"
, multiple selections available,
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Protect Your Computer
Protect Your Computer
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Spam - Messages classed as spam are delivered to the Junk E-mail folder
Spam - Messages classed as spam are delivered to the Junk E-mail folder
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Email Mislabelled as SPAM?
Email Mislabelled as SPAM?
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Rules for Validating Emails
Rules for Validating Emails
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I think I might be sending SPAM
I think I might be sending SPAM
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Reducing the size of your mailbox
Reducing the size of your mailbox
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How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation