Handle Junk Mail
Handle Junk Mail
You can indicate that messages in your Junk Folder are not junk by right clicking on the message and indicating that the system should "Never block sender"
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Known Email Issues with Email Forwarding
Known Email Issues with Email Forwarding
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Email Setup
Email Setup
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Outlook - Rules and Automatic Replies
Outlook - Rules and Automatic Replies
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Mailbox or Personal Folder Size
Mailbox or Personal Folder Size
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Moodle - Quickmail block
Moodle - Quickmail block
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Save Email You Want to Keep Before Your RRU Login Expires
Save Email You Want to Keep Before Your RRU Login Expires
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How to Contact the Computer Services Department
Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation