Most RRU services down Feb 8 from 9am-5:30pm due to power outage and systems upgrades

Starting at 9:00 a.m. on Saturday, February 8, Operations and IT will be performing electrical and systems upgrades and repairs as part of Royal Roads’ Climate Action Infrastructure Project.

There will be a campus-wide power outage during this time and all on network services hosted on campus will be offline during the upgrade work, including remote access from off-site.

Service should be fully restored at 5:30 p.m. February 8. If there is a delay, we will notify the community by 5 p.m. February 8.

More details about what services are affected

The upgrades will provide improved performance and enhanced stability for us, and we look forward to providing you with this improvement.

During the power outage, all on-campus and off-campus network services will be unavailable including:

• Moodle sites.

• Corporate Applications such as Agresso, EMS, CMMS, HR Smart, etc.

• Email – both sending and receiving.

• Network drives and file server.

• All internet access (wifi and network).

• VoIP Phones.

• Account creation/login/course purchases on the Professional and Continuing Studies site.

• All computer workstations accessing internal and external services including:

  • Computer labs

  • Library workstations

  • Remove access from home

• Security cameras/door access/alarms.

The following services will remain available as they are hosted remotely:

• http://www.royalroads.ca

• Microsoft 365 (includes email at http://outlook.com and Word, Excel, etc. at http://office.com )

• Microsoft Teams

• Avanti (pay stubs, leave requests)

• The Professional and Continuing Studies site  (to research/view information about courses)

The following measures will be in place during the electrical outage:

• All unoccupied buildings will be locked.

• All building elevators will be out of service.

  • Please contact security (250 415-7811) if you have mobility needs.

• Campus service providers will be closed.

  • Library

  • Recreation Centre

  • Habitat Café

• Increased patrols of campus buildings and grounds during outage.

• In the event of an emergency, 911 phone service is still available.

• For non-emergencies, call Security at 250 415-7811.