New term: RRU Login and new pages: getting started

Examples of artifacts that may need to be updated

Program support staff often have template emails they send to students when it’s close to a program start and they haven’t logged in yet. This template might contain the phrase ‘Academic Account’, and it might explain how to log into something such as Moodle.

Hiring managers and resource administrators share information as they onboard new staff and may send welcome messages to new associate faculty and other contractors. They may say “here is your username” and they may share information about how to log in to resources.

Login pages on Moodle and perhaps other applications often refer to “your academic account”.

Artifacts	Unit	Comments

Artifacts	Unit	Comments
computer account related messages to everyone	IT Services (P&D)	in consultation with others including Admissions and Student Services
email templates etc.	Program & student support departments including schools, Library, Welcome Desk, Student Services, IT Services (Helpdesk)
Destiny One pages (help & other?)	PCS
JIRA templates etc.	IT Services (Helpdesk)
Knowledgebase articles	IT Services (Helpdesk)	107 pages contain the phrase “academic account”
Moodle credit courses or static pages	CTET	including Launchpad
Moodle - other courses or static pages	CTET
Moodle login pages	IT Services (P&D)
Moodle non-credit courses or static pages	CTET	including the orientation course
web - Our People pages	Web Strategist or content owners?
web - www pages	Web Strategist or content owners?