Please note that Adobe Acrobat and Adobe Creative Cloud licenses are only available to staff and faculty.
This procedure is for someone with an existing Adobe account that requested an installation of Adobe Creative Cloud Suite software on their personal computer.
Do you request a license?
Please contact Computer Services by phone, email or Online Request Form to request a license before you attempt this installation.
The application should prompt you to open the Adobe Creative Cloud Desktop application
If asked, please log in with your "Work or School" Adobe account (RRU email address and unique Adobe password) again
The product should then start to install
After the application is installed you can find the application in your start menu. Some applications will also install a desktop icon
Adobe Creative Cloud suite sometimes needs to do an update, just confirm the update
When you open the Creative Cloud suite you will see a list of applications that are available to you. Select the application you want installed (usually Adobe Acrobat) and install from there.
You can display the installation process by clicking on the Notification icon (a bell icon) in the top right
Submit a Request (You must first enter your full RRU email address (firstname.lastname@royalroads.ca) and then if prompted to log in, enter your shorter username@royalroads.ca and regular password. If you do not have a FULL RRU email address, you may register with your personal email address or use the email contact form below.)