Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

« Previous Version 3 Next »

Cached Exchange Mode is a feature built into Outlook that can make working with large mailboxes easier, but may cause delays in email being sent/received or prevent shared calendars from synchronizing.

You will need to turn off Cached Exchange Mode for every inbox added to your Outlook profile.

Step-by-step guide

  1. Right Click the inbox name and select Data File Properties
  2. Click Advanced
  3. Now select the Advanced tab
  4. Make sure Cached Exchange Mode is unchecked


  • No labels

How to Contact the Computer Services Department

Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation