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Welcome to RRU!
We are here to help you succeed in your studies by explaining the differences in the accounts you’ll use to access RRU resources.
If you have questions at any time, contact Computer Services using the information at the bottom of this page.
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(Must read!) RRU Login
As a student, you have two accounts but one RRU Login. The RRU Login username has two different formats. You may be required to enter your RRU Login username differently depending on the system you’re using. To keep these straight, please continue reading.
What is a MyAdmin vs RRU Login (or SAM) vs RRU Login in long form (or UPN) vs Email account
MyAdmin Account
This account is completely separate and you created it when you applied. You will always be able to log into this account with your personal email address and whatever passphrase you setup when you applied. This account never expires.
- You can find the MyAdmin Site at https://myadmin.royalroads.ca/
- You can pay bills, order transcripts, view grades, order a bus pass, upload documents, manage your email forwarding and update your personal email address
Academic Account (also called User Principal Name (UPN) - Look like d1brown@royalroads.ca)
We supplied you this username and you set a 15+ character password when you activated the account.
This is used to log into sites like:
- Professional & Continuing Studies Moodle once registered for a Professional and Continuing Studies (PCS) course
- Under Graduate and Graduate Studies Moodle one registered for a Credit program
- Anything relate to Microsoft like Sharepoint sites and RRU email once registered for a Credit program
- On campus RRU wifi
Academic Account in the short form (also called SAM account, Looks like d1brown)
This is your username without the @royalroads.ca. It is the SAME password as above.
This is used to log into sites like:
- RRU Library once registered for a Credit program
- MyAdmin where you can you can pay bills, order transcripts, view grades, order a bus pass, upload documents, manage your email forwarding and update your personal email address. You can find the MyAdmin Site at https://myadmin.royalroads.ca/
Email Address (looks like Douglas.1Brown@royalroads.ca)
We automatically created this when you were accepted into a credit program. This is your full name (and possibly a number). With very few exceptions, you rarely ever really use this email address to log in.
How will I know which username format to use?
In most cases we try to given an example on the username you should be using however the simple rules is, if the site is a Microsoft managed site with a login that looks like this, you should be using your RRU Login in long form (i.e. d1brown@royalroads.ca)
All others use your RRU login (d1brown) unless otherwise directed.
Your initial passphrase
You created your account passphrase when you applied. It would have been 15+ characters and we would have suggested you use a “phrase”.
How can I reset my passphrase?
If you cannot remember your passphrase is, you can reset your passphrase on our web site here.
You MUST know your student ID number. If you don't know your student ID number, you will need to contact the registrar's office at 1-800-788-8028 x4862. The student number is also on all receipts your received from Royal Roads.
RRU Email
All RRU official correspondence is sent to your RRU email account. There are a few ways to access your RRU email account. (a couple methods require a mobile device)
Email forwarding (default) - All RRU email is forwarded directly to your personal email account. There is no copy anywhere else so there is no need to access your RRU webmail. You can manage your forwarding on the MyAdmin site. If you want to turn forwarding off, please make sure you can log into Webmail first (addressed below).
Mobile device - You can setup your email account on a mobile device using the default mail application or using your own email software. You can find instructions to setup this account here. (Forwarding must be turned off to get email on your mobile device)
Webmail access - In order to access this webmail account you must first setup MFA. Once you have MFA setup, you can now log into RRU Webmail. There will be no email in your email account as long as forwarding is on
Additional Resources
Printing on Campus
When on campus, you can print, photocopy or scan-to-email on any RRU printer. To can only print from an RRU computer. You cannot print from a personal laptop.
To Print:
Log in to any RRU computer with your SAM account and password
A printer should be setup by default. (The printer name is the physical location of the printer). If you do not see an printer, you can install with /wiki/spaces/ITKNOW/pages/5837168. Or you can contact Computer Services at the phone number listed below
You have $1 on your account by default. Your print balance will appear in your Papercut window. Cost of printing and how to add funds can be found here.
To use the printer to Copy or Scan-To-Email, you must log into the Printer
On the LCD display on the copier, enter your student ID number and your PIN
If you do not have a PIN, click on the button that says No PIN
You'll be asked to enter your PIN once and then again to confirm. Use something you'll remember easily and please do not use your bank PIN or anything else that valuable.
Now, you're set up. Click Log in to access the copier, scan or fax features.
Hold these notes for Cecilia
MyAdmin account | Academic Account | |
|---|---|---|
Applicant | An applicant (or a representing agent) creates a MyAdmin account to begin the application process. You log into this account using your personal email address and the password you set up. This account can be used any time for administrative type functions. | |
New applicants Students in non-credit programs / courses Alumni | ||
Students in a credit program | Domestic Students When you’ve accepted a set in a credit program, we’ll set up an RRU email address, which you’ll keep for the duration of your program.
International students Once you’ve accepted a seat in a credit program, we’ll send you an email letting you know that we’ve created an Academic Account for you and ask you to set up a password.
At the same time, we’ll let you know that you have an RRU email address, which you’ll keep for the duration of your credit program.
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