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Computer labs are provided for classes and for drop in use when not booked for classes.  To print on an RRU printer, you must be logged in with your Academic Account and have money on your print account.

Standard Software

All computers in the computer labs have the following software installed:

  • Fully functioning Windows 10 operating system with standard suite of Windows 10 utilities and software or Mac OSx
  • Microsoft Office 365
    • Word
    • Excel
    • PowerPoint
    • OneNote
    • Outlook
    • Publisher
  • Microsoft Visio
  • Microsoft Project (Windows only)
  • Firefox
  • Chrome
  • Microsoft Edge (Windows only)
  • Additional software may be available in the Software Center (SCC) (Windows only)
  • Papercut NG (Print account manager) (Windows only)
  • If  you need to install a printer, you can do that with these instructions (Windows only)

Available Computer Labs and Hours:

Library Lab

  • Lab currently Closed
  • (Check the Library website for hours of operation)
  • Color Copier/Printer available inside the lab (called LRC Student Copier - Default)
  • B&W printer is available inside the lab (called LRC Lab)
  • Along with the standard software, the following specialized software is installed on the computers in this lab:

    • IBM SPSS (selected machine(s)

    • Minitab

    • ArcGIS (selected machines)

Learning and Innovation Centre (LIC) Labs

  • Available Monday to Friday from 8 a.m. to 6 p.m. and weekends from 8 a.m. to 4 p.m
  • Spaces must be booked in advance.  Use the Royal Roads online booking function, or if you need assistance you can email Scheduling.
  • Not available for drop in
  • B&W printer is available inside the lab (called LIC Lab - Default for the main lab in rm108)
  • Color Copier/Printer available in the Business Centre just outside the lab towards the atrium (called LIC Business Centre - Default for machines located there)
  • B&W printer available in the 2nd Floor hallway (called LIC 2nd Floor Hallway - Default for machines located there)
  • Along with the standard software, the following specialized software is installed on the computers in this lab:

    • GaBi Education Network

    • IBM SPSS

    • Minitab

Media/Mac Lab

  • Lab currently relocated to the main LIC lab (108)
  • Available Monday to Friday from 8 a.m. to 6 p.m. and weekends from 8 a.m. to 4 p.m
  • Along with the standard software, the following specialized software is installed on the computers in this lab:

Please enjoy the use of the following spaces designed for your laptop

  • Currently Closed
  • The multiple laptop carrels at the back entrance of Grant
  • The laptop connections in the first 5 study carrels in the library

We thank you for not disconnecting the network cables from the lab computers

Get Help

Still need help?

Submit a Request.

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How to Contact the Computer Services Department

Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation