This procedure is for someone with an existing Adobe account that requested an installation of Adobe Creative Cloud Suite or Adobe Acrobat software on their RRU computer.
Additional Information about Adobe Licensed Software
Did you request a license? Please contact Computer Services by phone, email or Online Request Form to request a license before you attempt this installation. Computer Helpdesk needs to add your computer to the Adobe_Creative_cloud group before you can proceed.
Is this a brand new account? You should have followed this procedure before you start this installation.
Are you unsure if you have an account? You can verify your account with this procedure.
Did you move to a new computer? Please contact Computer Services by phone, email or Online Request Form before you attempt this installation if you have moved to a new computer. Computer Helpdesk needs to add your computer to the Adobe_Creative_cloud group before you can proceed.
Install Adobe Creative Cloud from Microsoft Software Center
- Click the Windows 10 Search icon
- Now type the letters SC
- You should see a result called Software Center, select it
- When Software Center opens you will see some tabs on the left. Select Applications to see the list of software available to you:
- Look for Adobe Creative Cloud
(The software can take up to 24 hours to appear in the list. If it does not appear after 24 hours please contact the helpdesk) - To install an application, Single-click on the application and click Install to install
- After the application is installed you can find the application in your start menu. Some applications will also install a desktop icon
- Adobe Creative Cloud suite sometimes needs to do an update, just confirm the update
- When you open the Creative Cloud suite you will see a list of applications that are available to you. Select the application you want installed (usually Adobe Acrobat) and install from there.
- You can display the installation process by clicking on the Notification icon (a bell icon) in the top right
Contact Computer Services for assistance
As always, should you need further assistance, please contact Computer Services by phone, email or Online Request Form