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Format | Use this format to log into sites and services like: |
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your first initial + your last name + @royalroads.ca like: d1brown@royalroads.ca this is NOT used as an email address at RRU (technically called a User Principle Name or UPN, this is the long form of your Academic Account) |
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your first initial + your last name + @royalroads.ca like: d1brown@royalroads.ca (technically called a Security Accounts Manager, or SAM, this is the short form of your Academic Account) |
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How will I know whichusernameformat to use?Look for prompts on the login screen that tell you which format to use. However, a simple rule is: if the site is a Microsoft managed site with a login that looks like this, you should use the long form of your Academic Account (i.e. d1brown@royalroads.ca).  All others use the short form of your Academic Account (like d1brown) unless otherwise directed. |
Other accounts
During your program, it may be necessary for you to register for services that are outside of RRU or managed separately. In these cases, you’ll create accounts that are different from your Academic Account.
For a complete list of all your possible logins and other accounts, including those mentioned above, please see /wiki/spaces/ITKNOW/pages/5840838.
What is a Academic Account (or UPN) vs Academic Account in short form (or SAM) vs Email account
Academic Account (also called User Principal Name (UPN) - Look like d1brown@royalroads.ca)
We supplied you this username and you set a 15+ character password when you activated the account.
This is used to log into sites like:
- Professional & Continuing Studies Moodle once registered for a Professional and Continuing Studies (PCS) course
- Under Graduate and Graduate Studies Moodle one registered for a Credit program
- Anything relate to Microsoft like Sharepoint sites and RRU email once registered for a Credit program
- On campus RRU wifi
Academic Account in the short form (also called SAM account, Looks like d1brown)
This is your username without the @royalroads.ca. It is the SAME password as above.
This is used to log into sites like:
- RRU Library once registered for a Credit program
- MyAdmin where you can you can pay bills, order transcripts, view grades, order a bus pass, upload documents, manage your email forwarding and update your personal email address.
Email Address (looks like Douglas.1Brown@royalroads.ca)
We automatically created this when you were accepted into a credit program. This is your full name (and possibly a number). With very few exceptions, you rarely ever really use this email address to log in.
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How will I know which username format to use?
In most cases we try to given an example on the username you should be using however the simple rules is, if the site is a Microsoft managed site with a login that looks like this, you should be using your RRU Login in long form (i.e. d1brown@royalroads.ca)
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Email address
When you accepted a seat in a credit program, you received a notice that an RRU email address was created for you.
Email addresses at RRU are in the format: preferred-name.last-name@royalroads.ca and may contain a number, like “douglas.1brown@royalroads.ca”.
This looks similar to your Academic Account except that your name is spelled out. Many people confuse these two.
With few exceptions, you rarely use your email address to log in to RRU resources.
Your initial passphrase
You created your account passphrase when you applied. It would have been 15+ characters and we would have suggested you use a “phrase”.
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Mobile device - You can setup your email account on a mobile device using the default mail application or using your own email software. You can find instructions to setup this account here. (Forwarding must be turned off to get email on your mobile device)
Webmail access - In order to access this webmail account you must first setup MFA. Once you have MFA setup, you can now log into RRU Webmail. There will be no email in your email account as long as forwarding is on
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Printing on CampusWhen on campus, you can print, photocopy or scan-to-email on any RRU printer. To can only print from an RRU computer. You cannot print from a personal laptop. To Print:
To use the printer to Copy or Scan-To-Email, you must log into the Printer
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Other accountsAlthough we try hard to make everything work with your RRU computer account, there are situations where you must register for services that are managed separately. For a complete list of all your possible logins and other accounts, please see /wiki/spaces/ITKNOW/pages/5840838 |
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MyAdmin account | Academic Account | |||||||||||
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Applicant | An applicant (or a representing agent) creates a MyAdmin account to begin the application process. You log into this account using your personal email address and the password you set up. This account can be used any time for administrative type functions. | |||||||||||
New applicants Students in non-credit programs / courses Alumni |
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Students in a credit program | Domestic Students When you’ve accepted a set in a credit program, we’ll set up an RRU email address, which you’ll keep for the duration of your program.
International students Once you’ve accepted a seat in a credit program, we’ll send you an email letting you know that we’ve created an Academic Account for you and ask you to set up a password.
At the same time, we’ll let you know that you have an RRU email address, which you’ll keep for the duration of your credit program.
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