Welcome to RRU!
Congratulations on embarking on this exciting journey of learning! As you step into this new chapter of your academic life, remember that every lesson, every challenge, and every triumph will contribute to your growth.
You may already start feeling overwhelmed because you are being bombarded with new usernames, new passwords and new systems. We don't want technology to be a challenge. We've designed this page to help you navigate the various IT information and RRU resources available at RRU and invite you to contact us at any time if you have questions. Our contact information is found at the bottom on this page.
We are the Computer Services team and we are here to help you succeed in your studies.
Tips:
Bookmark this page for easy reference
Right click on the linked pages in this article to open the links in a new tab so you lose your place
Your Academic Account (must read!)
As a student in a non-credit program or continuing studies course, you have one Academic Account that you’ll use to access resources during your studies. You received a notice to set up a password and activate this account when it was created for you.
Depending on which resource you’re using, you may be required to enter your Academic Account in one of two formats. No matter which format you use, the password you set up when you activated your account must be used.
Format | Use this format to log into sites and services like: |
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Your first initial + (maybe a number) + your last name + @royalroads.ca like: dbrown@royalroads.ca or d1brown@royalroads.ca This is NOT used as an email address at RRU (technically called a User Principle Name (UPN), this is the long form of your Academic Account) |
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Your first initial + (maybe a number) + your last name like: dbrown or d1brown (technically called a Security Accounts Manager (SAM), this is the short form of your Academic Account) |
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What is my passphrase?
As mentioned above, you set up a passphrase when you activated your Academic Account.
If you cannot remember your passphrase is, you can on the PCS registration site.
Email address
Your Academic account username looks like an email address but it is not. You do not have an RRU email address with RRU. All correspondence will be sent through Moodle and PCS registration site to your personal email account on file.