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The notifications are automatic and based on a period of inactivity.  As soon as the system notices activity in the team, the counter starts over.

The expiry is set to 45 days of inactivity.

  • A notice will be issued out 30 days, 15 days, and 1 day before the Team is deleted. 

The following user actions will lead to automatic renewal of groups

  • SharePoint – View, Edit, Download, Move, Share, Upload Files
  • Teams – Any comment in the teams channel
  • No labels

How to Contact the Computer Services Department

Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation