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Your Student ID Number is a unique 6-digit number that stays with you through your entire experience at Royal Roads, from Applicant to Alumni.

You can find your student id# within your original acceptance letter, or on your student id card, if you've received one.

If you do not know your student number, contact the Registrar's office between 8:30am and 4:30pm PST at:

Phone: 250.391.2600 ext 4862

Toll-free: 800.788.8028 ext 4862 

Or, send email to registration@royalroads.ca anytime.


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How to Contact the Computer Services Department

Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation