Collecting Responses - Staff

Now that you have created and tested your survey, you are ready to send it out to your students. After you click ‘COLLECT RESPONSES’ you will be directed to the next landing page. Select ‘Send surveys your way’. 

There are a number of ways SurveyMonkey allows you to collect responses:
● Send by email
● Get web link
● Buy responses
● Post on social media
● Share in messenger
● Embed on website
● Embed in mobile app
● Add data manually
● Kiosk survey

1. Next, select 'Send by Email' to setup an email collector

2. In the 'SEND TO' field, you can manually add email addresses, or you can click 'ADD CONTACTS' and you will be presented with a number of options to import your respondent list, including importing a CSV file.

a. Through this path, select ‘Choose File’, then select the class list from the ‘Courses’ folder in the (O:) drive.

3. Change the default 'SUBJECT' field Use the following:
Subject: Program Intake Course Number, Course Name, Instructor(s) last names-
Course Feedback
- Now Open

4. Change the body text of the email by directly editing the text in the edit box.
a. Use the following:

Sent on behalf of Dean’s Name, Title <copy text from below(select one)>

Dear Student – This brief end-of-course survey asks you to provide feedback to me, the Dean, about your learning experience in the course. We use your feedback to help us to continually improve course content and instruction. This survey is anonymous, and you will not be identified unless you note your name in one of the answers.

The survey should take 5-10 minutes to complete. Please complete the evaluation by 11:45 pm on Date.

Thank you and best wishes for your continued learning.

<select ONE>
Dr. Brigitte Harris, Dean, Faculty of Social and Applied Sciences
Dr. Robert Mittelman, Interim Dean, Faculty of Management
Dr. Zoe MacLeod, Associate Vice-President, Professional and Continuing Studies

5. Click the 'NEXT' button at the bottom of the page

6. Make sure your email address is verified with SurveyMonkey. If it is not, you will NOT be able to send out email invitation.

If your email address is not verified, there will be an option to resend the verification email.

To verify your email address

- Click the 'RESEND VERIFICATION' option
- Check your email and follow the link
- Your email should now be verified in SurveyMonkey and you can continue preparing your survey to be sent out

7. Click on ‘Survey end page:’ and toggle ‘Redirect to a URL’. Survey Monkey will auto populate with their website. Change the URL to the RRU Thank You Page: Thank you! | Royal Roads University

RRU Thank you page example:

8. Click on 'ANONYMOUS RESPONSES' and set your responses to be anonymous

9. Click on 'Show advanced options'

10. You can set a cutoff date and time under the 'CUTOFF DATE AND TIME' tab for when this collector will close and stop accepting responses. Set date to two weeks after the open date.

11. Click the 'NEXT' button at the bottom of the page

12. You are now ready to send your email invitation to respondents. Schedule a date and time for SurveyMonkey to send out the survey 12 days after course close (allows for weekend between business days).
a. Check Moodle at 10 business days after course end date and if grades are submitted, proceed to send out survey
b. If grades have not been submitted, email your department grade approver who will either give the go-ahead to proceed or will want to wait until they have reached out to the instructor with request to submit grades.

13. Click the 'Schedule' or 'DONE' button depending on the previous

Now that you have created and tested your survey, you are ready to send it out to your students.  There are a number of ways SurveyMonkey allows you to collect responses:

• Send by email
• Get web link
• Buy responses
• Post on social media
• Share in messenger
• Embed on website
• Embed in mobile app
• Add data manually
• Kiosk survey

1. On the 'COLLECT RESPONSES' tab, select 'Sent by Email' to setup an email collector
   
2. In the 'SEND TO' field, you can manually add email addresses, or you can click 'ADD RECIPIENTS' and you will be presented with a number of options to import your respondent list, including importing a CSV file
   
3. Change the default 'SUBJECT' field to something appropriate for your survey
4. You can change the body text of the email by clicking on 'EDIT MESSAGE'
   
5. Click the 'NEXT' button at the bottom of the page
6. Make sure your email address is verified with SurveyMonkey.  If it is not, you will NOT be able to send out email invitation
   
   If you email address is not verified, there will be an option to resend the verification email.  To verify your email address
   - Click the 'RESEND VERIFICATION' option
   - Check your email and follow the link
   - Your email should now be verified in SurveyMonkey and you can continue preparing your survey to be sent out
7. Click on 'ANONYMOUS RESPONSES' and set your responses to be anonymous
   
8. Click on 'Show advanced options'
9. You can set a cutoff date and time under the 'CUTOFF DATE AND TIME' tab for when this collector will close and stop accepting responses
   
10. Click on the 'SURVEY END PAGE' tab, select the On, show a custom end page upon survey completion option and set it to http://www.royalroads.ca/thank-you
    
11. Click the 'NEXT' button at the bottom of the page
12. You are now ready to send your email invitation to respondents.  You can send this right away or schedule a date and time for SurveyMonkey to send it out
    
13. Click the 'Send now' or 'DONE' button depending on the previous step