How to clear your browser cache

Your browser cache is a collection of temporary files that browsers use.  Deleting these files is safe and harmless but can help solve some web site issues, especially what you see on a web page or if you are having difficulties logging in.

Please choose the procedure that pertains to your browser application. (If you do not know what browser you are using, please scroll down to the bottom of this screen and you will find the information in the blue box at the bottom of this page beside "web browser")

Windows Computer

Clear browser cache for Internet Explorer v9, v10 and v11:

1. Click on the sprocket (far right) and select Internet Options

2.  On the General tab, click the Delete... button

3.  Remove all checkmarks except the ones beside "Preserve favorites website data" and "Temporary Internet Files and website files" and then click Delete

4.  Once it is finished deleting the files, click Ok to exit the options window

5.  Restart Internet Explorer

Clear browser cache for Internet Explorer v7:

1. Select Tools --> Internet Options
2. On the General tab, click the Delete... button
3. Beside Temporary Internet Files click Delete Files
4. Click Yes to confirm
5. Once it is finished deleting the files, click Close and Ok to exit the options window
6. Restart Internet Explorer

Clear browser cache for Internet Explorer v7:

1. Select Tools --> Internet Options
2. On the General tab, click the Delete... button
3. Beside Temporary Internet Files click Delete Files
4. Click Yes to confirm
5. Once it is finished deleting the files, click Close and Ok to exit the options window
6. Restart Internet Explorer

Clear browser cache for Internet Explorer v8:

(Please note that Internet Explorer v8 is not recommended as it has been known to have issues with Moodle)

1. Select Tools --> Internet Options
2. On the General tab, click the Delete... button
3. Make sure there is a check mark beside, and only beside, Temporary Internet Files click Delete
4. Click Yes to confirm
5. Click Ok to exit the options window
6. Restart Internet Explorer

Clear browser cache for Firefox v30:

1. Select Menu button --> Options
   
   
2. Select the Advanced tab
3. Select the Network Tab
4. In the Offline section, click on the Clear Now button
5. Click OK and close and re-open Firefox

Clear browser cache for Chrome v42:

1. Click on Chrome Menu button --> Settings
   
2. This will open a new tab in your browser, click on the Show Advanced Options... link at the bottom
3. Click the Clear Browsing Data... button
4. Remove all check marks except the one beside Cached Images and Files then click on the Clear browsing data button
5. close and re-open Chrome 

Mac Computer

Clear browser cache for Firefox v24, 25, 26 on a MAC:

1. Select Firefox --> Preferences
2. Select the Advanced tab
3. Select the Network Tab
4. In the Cached Web Content section, click on the Clear Now button
5. When the process is finished, close the Preferences window and close and re-open Firefox

Clear browser cache for Safari v4 on Mac

1. Open Safari
2. Click on Safari in the upper toolbar and select Reset Safari
3. Remove all check marks except beside Empty Cache and click Reset
4. Quit and re-launch the browser

Clear browser cache for Safari v5 on Mac

1. Open Safari
2. Click on Safari in the upper toolbar and select Empty Cache
3. Click on Empty in the confirmation window
4. Quit and re-launch the browser

Do you have a browser not listed?  Go here.

Clear browser cache for Chrome v31 on Mac:

1. Click on Chrome Menu button --> Settings
   
2. This will open a new tab in your browser, click on the Show Advanced Options... link at the bottom
3. Click the Clear Browsing Data... button
4. Remove all check marks except the one beside Empty the Cache then click on the Clear browsing data button
5. close and re-open Chrome

Browser not listed?

Check out this page for more instructions.