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Right Click the inbox name and select Data File Properties
Click Advanced
Now select the Advanced tab
Make sure Cached Exchange Mode is unchecked
Click OK, and OK to save the changes

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Filter by label (Content by label)

showLabels	false
max	5
spaces	ITKNOW
showSpace	false
sort	modified
reverse	true
type	page
cql	label in ("mode","office365","office","inbox","exchange","cache","outlook","shared") and type = "page" and space = "ITKNOW"
labels	outlook exchange mode office office365 cache shared inbox

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