Versions Compared

Old Version 80

changes.mady.by.user Cecilia David

Saved on

compared with

New Version 81

changes.mady.by.user Douglas 2brown

Saved on

Key

  • This line was added.
  • This line was removed.
  • Formatting was changed.

...

Table of Contents
stylenone

Your Academic Account (must read!)

...

As a student in a credit program, you have one Academic Account that you’ll use to access resources during your studies. You received a notice to set up a password and activate this account when it was created for you, which may have been early in your application process or quite near the end, when you accepted a seat.

...

Expand
titleClick for Bonus info: Some Moodle secrets

Why do you have two Moodle accounts? Undergraduate & Graduate Courses Moodle contains all Credit Program courses. Professional & Continuing Studies Moodle contains course all other courses includes prerequisite courses like Academic Writing or Accounting Prep. Once you finish those prerequisite courses you can forget about that site. You will not use it for anything unless you decide to take additional continuing studies courses in the future.

Where are my courses? Your courses will not appear on Moodle until the day they go live. This is usually 9am on the first day of classes. In some cases, the instructor might open up the course on the Friday before, but if this happens you will be notified in advance. If you do not hear otherwise, just expect the courses to appear automagically on day one of your course.

Info

How will I know which format to use?

Look for prompts on the login screen that tell you which format to use.

However, a simple rule is: if the site is a Microsoft managed site with a login that looks like this, you should use the long format (i.e. d1brown@royalroads.ca).

image-20240618-030429.png

All others use the short format (like d1brown) unless otherwise directed.

Expand
titleClick for bonus info: How is your Academic Account and email address created?

  1. The username is created using the first initial of your preferred name + your last name.
    (i.e. for a student named Douglas Brown, the username would be dbrown.)

  2. If the username dbrown has been used previously, the last name is preceded with a number.  Therefore the username would be d1brown.  If that is already used, the system tries d2brownand so on, until it finds an unused username (i.e. d3brown).

  3. The email address is generated based on the username. Using the example above for Douglas Brown, username d1brown, the email address will be: douglas.1brown@royalroads.ca.

We cannot change the name except in very specific circumstances, such as a legal name change.

What is my passphrase?

As mentioned above, you set up a passphrase when you activated your Academic Account.

...

Expand
titleClick for Bonus info: Why does RRU call it a passphrase? What is a Passphrase?

A passphrase is another word for a password however it encourages a sequence of words or other text rather then a single word to control access to a computer system, program or data. A passphrase is similar to a password in usage, but is generally longer for added security.  The passphrase at Royal Roads can also contain spaces, numbers and special characters.

Passphrase => Password

Email address (must read!)

When you accepted a seat in a credit program, you received a notice that an RRU email address was created for you. With few exceptions, you rarely use your email address to log in to RRU resources.

...

Please note that the max file size your RRU email account can send/receive is 20mb uncompressed regardless of you access your email. Also note that PDF/JPG/ZIP documents are compressed so anything over 12-15mb (total) of these file types will probably be too big.

Additional Resources

Expand
titleLibrary

Library

Library access is only granted when you are within 60 days from the course start date. You use your short format of your Academic Account (d1brown) to log in.

Please see this page for additional info on Library access.

Expand
titleOffice 365

Office 365

We offer you a copy of Office 365 that you can install on up to 5 computers. This license is subscription based and only works while you have an active account at RRU.

You will also use your long format of your Academic Account (d1brown@royalroads.ca) to access this account.

You can find information to set this up here - About Office 365 for RRU Staff, Faculty and Students

We also offer an online version of Office 365. You can access this online version of Office 365 at https://www.office.com/.

Expand
titleWiFi on campus

WiFi on campus

RRU offers free wifi access on campus. Please see the following page for details on how to connect your mobile device or laptop to the RRU wifi.

You will also use your long format of your Academic Account (d1brown@royalroads.ca) to access this account.

WiFi at RRU

Expand
titlePrinting on Campus

Printing on campus

When on campus, you can print from any RRU computer to any RRU printer. (You cannot print from a personal laptop)

To Print:

  • Log in to any RRU computer with your short format of your Academic Account (d1brown) and password

  • A printer should be setup by default. (The printer name is the physical location of the printer). If you do not see an printer, you can install with these instructions. Or you can contact Computer Services at the phone number listed below

  • You have $1 on your account by default. Your print balance will appear in your Papercut window. Cost of printing and how to add funds can be found here.

    image-20240703-174459.png
Expand
titlePhotocopying and Scan-to-Email while on campus

Photocopying and scan-to-email while on campus

To use the printer to photocopy or scan-to-email, you must log into the Printer

  • On the LCD display on the copier, enter your student ID number and your PIN

    • If you do not have a PIN, click on the button that says No PIN

    • You'll be asked to enter your PIN once and then again to confirm. Use something you'll remember easily and please do not use your bank PIN or anything else that valuable.

  • Now, you're set up. Click Log in to access the copier, scan or fax features.

Expand
titleOther Accounts

Other accounts

During your program, it may be necessary for you to register for services that are outside of RRU or managed separately. In these cases, you’ll create accounts that are different from your Academic Account.

For a complete list of all possible logins and other accounts, including those mentioned above, please see /wiki/spaces/ITKNOW/pages/5840838.

Expand
titleComputer Services Knowledge base

Computer Services Knowledge base

This site contains a lot of answers to questions you may have during your studies and provides a way for you to open a ticket for technical assistance. You can find this site at https://computerservices.royalroads.ca. You must login to see all the content and we recommend you log in now. You should only have to log in once.

...