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Info

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Table of Contents
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Your Academic Account (must read!)

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As a student in a non-credit course or program or continuing studies course, you have one Academic Account that you’ll use to access resources during your studies. You received a notice to set up a password and activate this account when it was created for you.

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Expand
titleClick for Bonus info: Some Moodle secrets

Make sure you are logging into the correct Moodle site? RRU has multiple Moodle sites, so a simple Google search might bring you to the wrong site. Please bookmark Professional & Continuing Studies Moodle as this is the only Moodle site you can log into.

Where are my courses? Your courses will not appear on Moodle until the day they go live. This is usually 9am on the first day of classes. In some cases, the instructor might open up the course on the Friday before, but if this happens you will be notified in advance. If you do not hear otherwise, just expect the courses to appear automagically on day one of your course.

What is my passphrase?

As mentioned above, you set up a passphrase when you activated your Academic Account.

If you cannot remember your passphrase is, you can reset it on the PCS registration site.

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titleClick for Bonus info: Why does RRU call it a passphrase? What is a Passphrase?

A passphrase is another word for a password however it encourages a sequence of words or other text rather then a single word to control access to a computer system, program or data. A passphrase is similar to a password in usage, but is generally longer for added security.  The passphrase at Royal Roads can also contain spaces, numbers and special characters.

Passphrase => Password

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titleClick for bonus info: How is your Academic Account and email address created?

  1. The username is created using the first initial of your preferred name + your last name.
    (i.e. for a student named Douglas Brown, the username would be dbrown.)

  2. If the username dbrown has been used previously, the last name is preceded with a number.  Therefore the username would be d1brown.  If that is already used, the system tries d2brownand so on, until it finds an unused username (i.e. d3brown).

  3. The email address is generated based on the username. Using the example above for Douglas Brown, username d1brown, the email address will be: douglas.1brown@royalroads.ca.

We cannot change the name except in very specific circumstances, such as a legal name change.

Email address

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Your Academic account username looks like an email address but it is not. You do not have an RRU email address with RRU. All correspondence will be sent through Moodle and the PCS registration Student Portal site to your the personal email account address we have on file for you.

Additional Resources

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titleWiFi on campus

WiFi on campus

RRU offers free wifi access on campus. Please see the following page for details on how to connect your mobile device or laptop to the RRU wifi.

You will also use your long format of your Academic Account (d1brown@royalroads.ca) to access this account.

WiFi at RRU

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titleComputer Services Knowledge base

Computer Services Knowledge base

This site contains a lot of answers to questions you may have during your studies and provides a way for you to open a ticket for technical assistance. You can find this site at https://computerservices.royalroads.ca. You must login to see all the content and we recommend you log in now. 🛑 You should only have to log in once.

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