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Tip We recommend you bookmark this page in case you want to reference it in the future. |
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SAM (Academic Account) vs UPN vs Email address
SAM (also called the Academic Account - Looks like d4brown) - this is the username consisting of your preferred name + last name (and possibly a number) - Used on sites like:
UPN (or User Principal Name - Look like d4brown@royalroads.ca) - this is your SAM account + @royalroads.ca. This makes the UPN look like an email address, but it is not used in this way. This account uses the SAME password as your SAM account. It is used to log into sites like:
Anything relate to Microsoft like SharePoint sites and RRU email
On campus RRU wifi
Email Address (looks likeDouglas.4Brown@royalroads.ca)- This is your full name (and possibly a number). With very few exceptions, you rarely ever really use this email address to log in.
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The first and easiest is to setup your email account on a mobile device using the default mail application. You can find instructions to setup this account here.
The second, and slightly more complicated method is to log into our Webmail page. In order to access this webmail account you must first setup MFA. Once you have MFA setup, you can now log into RRU Webmail
Max file size you can send/receive is 20mb uncompressed, but PDF/JPG/ZIP documents are compressed so anything over 12-15mb (total) will probably be too big
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No you cannot forward your RRU email to a personal account except in very specific situations. Please contact Computer Services for additional information. |
SharePoint access
RRU uses two SharePoint sites (Thesis Manager SharePoint and Dissertation Manager SharePoint) to track a student’s milestone document approvals. In your role, you will be required to assist the student in completing their dissertation/thesis and provide your approval of their milestone documents. To do that you will be notified from the SharePoint site when the document is ready for review. Then to review and approve the document you will need to log into the SharePoint site (link will be provided).
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