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When you accepted a seat in a credit program, you received a notice that an RRU email address was created for you. With few exceptions, you rarely use your email address to log in to RRU resources.

Email addresses at RRU are in the format: preferred-name.last-name@royalroads.ca and may contain a number, like “douglas.1brown@royalroads.ca”.

This looks similar to your Academic Account except that your name is spelled out. Many people confuse these two.With few exceptions, you rarely use your email address to log in to RRU resources.

All RRU official correspondence is sent to your RRU email account. There are a few ways to access your RRU email account. (a couple methods require a mobile device)

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titleLibrary Access

Library Access

Library access is only granted when you are within 60 days from the course start date. You use your SAM account to log in.

Please see this page for additional info on Library access.

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titleOffice 365

Office 365

We offer you a version of Office 365 for home use. This license is subscription based and only works while you have an active account at RRU.

You will also use your UPN to access this account.

You can find information to set this up here - About Office 365 for RRU Staff, Faculty and Students

We also offer an online version of Office 365. You can access this online version of Office 365 at https://www.office.com/.

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titleWiFi on Campus

WiFi on Campus

RRU offers free wifi access on campus. Please see the following page for details on how to connect your mobile device or laptop to the RRU wifi.

You will also use your UPN to access this account.

WiFi at RRU

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titlePrinting on Campus

Printing on Campus

When on campus, you can print, photocopy or scan-to-email on any RRU printer. To can only print from an RRU computer. You cannot print from a personal laptop.

To Print:

  • Log in to any RRU computer with your SAM account and password

  • A printer should be setup by default. (The printer name is the physical location of the printer). If you do not see an printer, you can install with these instructions. Or you can contact Computer Services at the phone number listed below

  • You have $1 on your account by default. Your print balance will appear in your Papercut window. Cost of printing and how to add funds can be found here.

    image-20240703-174459.png

To use the printer to Copy or Scan-To-Email, you must log into the Printer

  • On the LCD display on the copier, enter your student ID number and your PIN

    • If you do not have a PIN, click on the button that says No PIN

    • You'll be asked to enter your PIN once and then again to confirm. Use something you'll remember easily and please do not use your bank PIN or anything else that valuable.

  • Now, you're set up. Click Log in to access the copier, scan or fax features.

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titleComputer Services Knowledge base

Computer Services Knowledge base

This site contains lots of key information along with a way to open a ticket to contact us. You can find this site at https://computerservices.royalroads.ca. You must login to see all the content. We recommend you log in now. You should only have to log in once.

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titleOther Accounts?

Other accounts

Although we try hard to make everything work with your RRU computer account, there are situations where you must register for services that are managed separately. For a complete list of all your possible logins and other accounts, please see /wiki/spaces/ITKNOW/pages/5840838

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