Email Setup for Outlook App on IOS

Please note that installing the application to access your email may update some settings automatically on your mobile device to ensure the proper security settings are enabled.  This can include, but not limited to, ensuring there is a passcode (or biometrics) to unlock the device and that the device locks after 10 minutes or less of inactivity.

Step-by-step guide

• Once you have downloaded the app, open it up
• You should be brought to the "Add account" wizard right away.  You want to enter your RRU office 365 username in the format username@royalroads.ca (ie, d2brown@royalroads.ca)
• Click Add account
• The screen should now ask you for additional information:
  • Email address - change it to be your full RRU email address (firstname.lastname@royalroads.ca, don't forget the number if you have one)
  • Password - Your Academic Account passphrase (same as Moodle)
  • Description - Optional, I recommend "RRU"
  • Server - Webmail.royalroads.ca
  • Domain - Instructional
  • username - Academic Account username (ie. d2brown)
  • Leave Use Advanced Settings on
  • If everything looks good, click on the Sign-In button
• If it works, you will be greeted with the opportunity to Add Another Account.  Press Maybe Later
• Your mailbox will open and your email will start to download

Please allow a couple of minutes for your email and calendar to fully populate.  (the Calendar can take longer)