How do I disable Lync on Sentinel?

Lync is a chat software similar to MSN or Yahoo Messenger.  This software is being evaluated for campus wide deploy.  In the meantime, if you want to disable it in Sentinel (Formerly called Gabriel), please see these simple instructions:

  • When the Lync window opens, click on the Tools sprocket and select Tools --> Options

  • Remove the check mark beside Automatically start Lync when I log on to Windows and click OK
  • Click on the sprocket again and this time choose File --> Exit
  • This will close the application and it will not open the next time you log in

How to Contact the Computer Services Department

Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation