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This article is for Staff and Faculty only

Unfortunately access to Outlook App or desktop software is not supported for students at this time.

The Outlook app no longer stores the username and password credentials on US servers which violated the Freedom of Information and Protection of Privacy Act (FoIPoP).  As a result we have now allowed the Outlook app to access the RRU email server.  

Instructions to follow.

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How to Contact the Computer Services Department

Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
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Phone: 250-391-2659 Toll Free: 1-866-808-5429
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