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Your payment will be verified by the Student Accounts department and the temporary financial restriction will be removed from your account once all financial obligations have been met. Please note it can take up to 24-48 hours to regain full Moodle access.

  • If the Financial hold is removed before 4pm (Pacific Time), Monday to Friday, your account will be automatically unlocked at 6:30pm (Pacific Time). 
  • If your account is removed from Financial hold AFTER 4pm but before 8:30am (Pacific Time), Monday to Friday, your account will be unlocked by 10am (Pacific Time).

To expedite the verification process, please email Student Accounts or phone 250-391-2600, x4282 or toll free at 1-800-788-8028, x4282 once payment is made.

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