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Table of Contents
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Your

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RRU Login (must read!)

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As a student in a non-credit course or program, you have one Academic Account RRU Login that you’ll use to access resources during your studies. You received a notice to set up a passwordpassphrase and activate this account when it was created for you.

Depending on which resource you’re using, you may be required to enter your Academic Account RRU Login in one of two formats. No matter which format you use, the password you set up when you activated your account must same passphrase should be used.

Format

Use this format to log into sites and services like:

Your first initial + (maybe a number) + your last name + @royalroads.ca

like: dbrown@royalroads.ca or d1brown@royalroads.ca

This is NOT used as an email address at RRU

(technically called a User Principle Name (UPN), this is the long form of your Academic AccountRRU Login)

Your first initial + (maybe a number) + your last name

like: dbrown or d1brown

(technically called a Security Accounts Manager (SAM), this is the short form of your Academic Account)

MyAdmin where you can you can pay bills, order transcripts, view grades, order a bus pass, upload documents, manage your email forwarding and update your personal email address.

RRU Login)

  • If you need to reset your password

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titleClick for Bonus info: Some Moodle secrets

Make sure you are logging into the correct Moodle site? . RRU has multiple Moodle sites, so a simple Google search might bring you to the wrong site. Please bookmark Professional & Continuing Studies Moodle as this is the only Moodle site you can log into when you need to access non-credit courses. If you are also in credit courses, use a different Moodle site.

Where are my courses? Your courses will not appear on Moodle until 9am on the day they go live. This is usually 9am on the first day of classes. In some cases, the instructor might open up the course on the Friday before, but if this happens you will be notified in advance. If you do not hear otherwise, just expect the courses to appear automagically on day one of your course.

What is my passphrase?

As mentioned above, you set up a passphrase when you activated your Academic AccountRRU Login.

If you cannot remember your passphrase is, you can reset it on the PCS registration site.

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titleClick for Bonus info: Why does RRU call it a passphrase? What is a Passphrase?

A passphrase is another word for a password however it encourages a sequence of words or other text rather then a single word to control access to a computer system, program or data. A passphrase is similar to a password in usage, but is generally longer for added security.  The  The passphrase at Royal Roads RRU can also contain spaces, numbers and special characters.

Passphrase => Password

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titleClick for bonus info: How is your Academic Account and email address RRU Login created?

  1. The username is created using the first initial of your preferred name + your last name.
    (i.e. for a student named Douglas Brown, the username would be dbrown.)

  2. If the username dbrown has been used previously, the last name is preceded with a number. Therefore the username would be d1brown.  If If that is already used, the system tries d2brownand so on, until it finds an unused username (i.e. d3brown).The email address is generated based on the username. Using the example above for Douglas Brown, username d1brown, the email address will be: douglas.1brown@royalroads.ca.

We cannot change the name username except in very specific circumstances, such as a legal name change.

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You do not have an RRU email address

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Your Academic account username RRU Login looks like an email address but it is not. You do not have an RRU email address. All correspondence will be sent through Moodle and the PCS Student Portal site to the personal email address we have on file for you.

Additional Resources

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titleIs my computer ready?

Is my computer ready?

Since most of your work will be done over the internet and through a browser, your only limits will be your internet speed and availability. Most computers will be able to handle this processing without any difficulties.

Depending on your program, you might be required to record a video, work on documents with Microsoft Office, or install additional software. In those cases, again, most computers should still have no difficulty handling those tasks.

Inevitably, we get the question of Mac vs Windows? RRU supports both options and our only recommendation is not to try something new at RRU. If you are most comfortable with a Mac, then stick with it. Courses can be quite intense and busy, so you do not want to be learning a new operating system at the same time as learning at RRU. Both OS will handle what you need to do.

Detailed list of requirements can be found at Computer Requirements for Online Learning

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titleLaunchpad: Orientation to RRU

Continuing Studies Orientation

The Continuing Studies Orientation course will provide you with an understanding of the resources, services, and opportunities available to you at RRU. You will also learn about and get comfortable with Moodle, our online learning platform.

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titleWiFi on campus

WiFi on campus

RRU offers free wifi access on campus. Please see the following page for details on how to connect your mobile device or laptop to the RRU wifi.

You will also use your the long format of your Academic Account RRU Login (d1brown@royalroads.ca) to access this accountwifi.

WiFi at RRU

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titleComputer Services Knowledge base

Computer Services Knowledge base

This site contains a lot of answers to questions you may have during your studies and provides a way for you to open a ticket for technical assistance. You can find this site at https://computerservices.royalroads.ca. You must login to see all the content and we recommend you log in now. 🛑 You should only have to log in once.

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titleLooking ahead - What happens when my course is done

Your account never expires, however your access to your course is removed removed.

  • Your course info will be removed approximately 30 days after your course finishes.

  • We strongly recommend saving all your completed assignments, feedback files, and any information you might want to keep before you lose access

  • Once access is gone, we cannot restore your access, except in extenuating circumstances that must be reviewed and approved by multiple departments.

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