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I get an error what I launch Adobe Acrobat - "...does not match the Egress IPs...."
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The message means Adobe is activated on too many computers. in order to reduce the number of devices, you need to do the following:
- Close all Adobe products
- Open Windows Explorer
- (Make sure View → Hidden Items is checked off)
- Navigate to C:\ProgramData\Adobe\OperatingConfigs
- Clear out the folder
- Re-start Adobe again
- A message that Adobe is installed on too many machines should now pip and give you the option to deactivate a license
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If you get a message saying that you need to log in to delete the files, please contact Computer Services for assistance. |
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This means the Adobe Acrobat Software was installed from the Adobe website rather the Software Center. You can bypass this error temporarily by deleting all files in C:\ProgramData\Adobe\OperatingConfigs The permanent fix is to uninstall the Adobe Creative Cloud and Adobe Acrobat and re-install through the Software Center. (I recommend making sure Adobe Creative Cloud is available in Software Center BEFORE you uninstall.) If Adobe Creative Cloud is NOT in Software Center, assigned ticket to PD-RAID to resolve this issue. |
I do not like the new Adobe Reader Interface
You can disable the new Acrobat interface from the Home menu
When sending a PDF document via email, it always goes as a link, rather then an attachment
Whenever you attached a PDF document to an email, instead of appearing as a file, does it appear as an embed link into the email and reference Adobe Cloud?
- Open a new email message
- On the Message tab, click on the Adobe icon and choose Settings
- Select "Always prompt while attaching" and it should now attach the PDF as a file and not a link, or prompt you to make a choice when appropriate
(Thanks to Angela for sharing this tip)
Please note that if it only happens when replying or forwarding a message, then hit the Reply/Forward button instead of a new message and then follow the rest of the procedure above
(Thanks Kelly for that tip)