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Your
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RRU Login (must read!)
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As a student in a non-credit course or program, you have one Academic Account RRU Login that you’ll use to access resources during your studies. You received a notice to set up a passwordpassphrase and activate this account when it was created for you.
Depending on which resource you’re using, you may be required to enter your Academic Account RRU Login in one of two formats. No matter which format you use, the password you set up when you activated your account must same passphrase should be used.
Format | Use this format to log into sites and services like: |
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Your first initial + (maybe a number) + your last name + @royalroads.ca like: dbrown@royalroads.ca or d1brown@royalroads.ca This is NOT used as an email address at RRU (technically called a User Principle Name (UPN), this is the long form of your Academic AccountRRU Login) |
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Your first initial + (maybe a number) + your last name like: dbrown or d1brown (technically called a Security Accounts Manager (SAM), this is the short form of your Academic Account) MyAdmin where you can you can pay bills, order transcripts, view grades, order a bus pass, upload documents, manage your email forwarding and update your personal email address.RRU Login) |
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Make sure you are logging into the correct Moodle site? . RRU has multiple Moodle sites, so a simple Google search might bring you to the wrong site. Please bookmark Professional & Continuing Studies Moodle as this is the only Moodle site you can log into when you need to access non-credit courses. If you are also in credit courses, use a different Moodle site. Where are my courses? Your courses will not appear on Moodle until 9am on the day they go live. This is usually 9am on the first day of classes. In some cases, the instructor might open up the course on the Friday before, but if this happens you will be notified in advance. If you do not hear otherwise, just expect the courses to appear automagically on day one of your course. |
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As mentioned above, you set up a passphrase when you activated your Academic AccountRRU Login.
If you cannot remember your passphrase is, you can reset it on the PCS registration site.
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A passphrase is another word for a password however it encourages a sequence of words or other text rather then a single word to control access to a computer system, program or data. A passphrase is similar to a password in usage, but is generally longer for added security. The passphrase at Royal Roads RRU can also contain spaces, numbers and special characters. Passphrase => Password |
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We cannot change the username except in very specific circumstances, such as a legal name change. |
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You do not have an RRU email address
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Your Academic account username RRU Login looks like an email address but it is not. You do not have an RRU email address. All correspondence will be sent through Moodle and the PCS Student Portal site to the personal email address we have on file for you.
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Is my computer ready?Since most of your work will be done over the internet and through a browser, your only limits will be your internet speed and availability. Most computers will be able to handle this processing without any difficulties. Depending on your program, you might be required to record a video, work on documents with Microsoft Office, or install additional software. In those cases, again, most computers should still have no difficulty handling those tasks. Inevitably, we get the question of Mac vs Windows? RRU supports both options and our only recommendation is not to try something new at RRU. If you are most comfortable with a Mac, then stick with it. Courses can be quite intense and busy, so you do not want to be learning a new operating system at the same time as learning at RRU. Both OS will handle what you need to do. Detailed list of requirements can be found at Computer Requirements for Online Learning |
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Continuing Studies OrientationThe Continuing Studies Orientation course will provide you with an understanding of the resources, services, and opportunities available to you at RRU. You will also learn about and get comfortable with Moodle, our online learning platform. |
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WiFi on campusRRU offers free wifi access on campus. Please see the following page for details on how to connect your mobile device or laptop to the RRU wifi. You will also use your the long format of your Academic Account RRU Login (d1brown@royalroads.ca) to access this accountwifi. |
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Computer Services Knowledge baseThis site contains a lot of answers to questions you may have during your studies and provides a way for you to open a ticket for technical assistance. You can find this site at https://computerservices.royalroads.ca. You must login to see all the content and we recommend you log in now. You should only have to log in once. |
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