We recommend creating rules using from webmail instead of through Outlook.
Rules added to Outlook will only run while you have Outlook open. These rules cannot move or forward emails to another mailbox.
Rules added to webmail can run all the time, whether Outlook is open or not. Also the rules can include forwarding and moving emails and will happen whether you are in Outlook desktop app or not.
\uD83D\uDCD8 Instructions
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Follow this procedure to add a rule to Outlook
Login to https://outlook.office.com/mail/
From the top-right, select Settings (sprocket), Select Mail on left menu, and then Rules in the middle
Create your rule(s).
Verify none of your new rules display “This rule can’t be edited or viewed in Outlook on the web”.
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