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Why are we changing licenses from ‘A1 Plus’ to ‘A1’?

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We will replace your A1 Plus license type with the new A1 license type effective December 9, 2024.

No action is required by you to make that happen BUT this will impact you. You may need to change how you work with Office applications.

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titleAm I affected by this license change?

You may be affected, depending on whether you used the license issued by RRU and even depending on how you used it.

There IS a change for you if:

There is no change for you if:

You previously downloaded and installed Office on your computer at home using the A1 Plus license issued by RRU.

You use your own personal or company MS license on your non-RRU computer.

You use Office 365 through RRU’s license exclusively online.

If you previously installed Office on your computer using the RRU license, the installed version of Office will have many features disabled either on December 9 or after a 30 day grace period, so January 9.

  • at that point, you’ll need to log into https://www.office.com/ using your RRU Login and password.

  • you can use https://www.office.com/ to open documents on your computer.

    • see “How can I open a document previously stored on my C: drive?” below

    • popup blockers may prevent this so you may need to adjust the blockers.

  • New documents will be created from https://www.office.com/ and saved to OneDrive

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titleI will buy my own license. How can I make sure I don't lose the files on my RRU OneDrive?

Your A1 license will give you access to a OneDrive space. You will not lose access to files you’ve saved on your RRU OneDrive. You can choose to leave your RRU files on your RRU OneDrive space and access them just as you do now using the OneDrive app on your desktop, even after you purchase a subscription (which will give you access to a personal OneDrive space as well). These will show up as two different OneDrives in File Explorer similar to this:

image-20241206-000055.png

But if you prefer to move your RRU OneDrive files to your new personal OneDrive space, you can use one of these two methods:

  1. Using the OneDrive Web Interface:

    • Log in to the school OneDrive: Go to OneDrive and sign in with their school account.

    • Download Files: Select the files/folders to move, click Download, and save them locally.

    • Upload to Personal OneDrive:

      • Log in to the personal Microsoft account.

      • Drag and drop or upload the downloaded files.

  2. Using OneDrive Sync App:

    • Set up both accounts:

      • Install the OneDrive sync client on your device.

      • Sync the school OneDrive to one folder.

      • Sync the personal OneDrive to another folder. (see earlier comment about having 2 different OneDrives)

    • Transfer files locally:

      • Move files from the school OneDrive synced folder to the personal OneDrive folder.

Please note: always be aware of information privacy when downloading files. Identifying information should not be downloaded to your personal computer.

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titleI will buy my own license. How do I make sure I don't lose access to my RRU email?

Your RRU email address is linked to your RRU Login, so as long as you have an active RRU Login, you will continue to have an RRU email address. This change only impacts “how” to access your RRU email. You will not lose access at all.

If you usually check your RRU email using Outlook.office.com, you can keep doing that. No change is required.

If you usually check your email on your phone, you can keep doing that. No change is required.

If you usually check your email on a iPad or tablet, you will need to have a personal subscription for this to work.

If you check your email using Outlook on your computer using your RRU issued license, you will need to purchase a new personal license for Office. Then you need to switch the license on your computer. We recommend you do the following for the smoothest transition.

  • close all Microsoft Applications and then open Microsoft Word.

  • on Windows

    • the upper right, click on your name and choose Sign in with a different account

    • enter your new personal credentials

  • on Mac

    • on the menu bar, click Word → Sign Out

    • confirm you want to sign out

    • sign in with your new personal credentials

  • you are done. Open Outlook and you will see your same configuration as before, but you will now be using your personal license.

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titleHow to get help

Please let us know if you have any questions about this change or connect with the Helpdesk if you have difficulties accessing Office 365.

We appreciate your cooperation as we make this adjustment to better align with organizational requirements and licensing standards.

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