Why are we changing licenses from ‘A1 Plus’ to ‘A1’?
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We will replace your A1 Plus license type with the new A1 license type effective December 9, 2024.
No action is required by you to make that happen BUT this will impact you. You may need to change how you work with Office applications.
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No, it does not. You log into Moodle using your RRU Login + password. This has nothing to do with MSchange only affects the way you access Microsoft Office applications. |
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MS requires that all users of MS applications have an appropriate access license. These licenses also allow Microsoft to provide updates, security enhancements, and support for the tools we use daily. RRU issues MS licenses to all students, staff, faculty, guests, etc. based on your role and needs to ensure that each person has appropriate authorized access to MS software and services. |
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You may be affected, depending on whether you used the license issued by RRU and even depending on how you used it.
If you previously installed Office on your computer using the RRU license, the installed version of Office will no longer function have many features disabled either on December 9 or after a 30 day grace period, so January 9.
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The fastest way is to open an Office app like Word, Excel, or PowerPooint and look in the upper right of the screen. You’ll see the name of whoever is logged in. Click on the little image (This could be a picture as shown below, or it may be your initials, etc.). If you “@royalroads.ca” in the area highlighted in yellow, you’re using an RRU license. If you see gmail.com, outlook.com, hotmail.com, etc. showing there, you’re not currently logged in using an RRU license. |
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The new A1 license is primarily designed for lightweight, cloud-based use, which is optimal for educational environments that rely on internet connectivity and browser-based applications.
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Yes, you will still be required to use MFA to access this online resource. If you have not yet set up MFA, please refer to these instructions to do that. |
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You may be prevented from opening documents in office.com if Pop-ups are an issueyou are running a pop-up blocker. In this case, in most cases look at the far right of the URL in your browser. You will see this little notice saying “Pop-up blocked”. Click on it, then click the radio button for ‘Always allow...”, then click 'Done’. You will only need to do this once. |
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Yes, it does. You can save your files there and/or download them if your preference is to keep them on your computer. you get 100gb of space. |
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You can’t save on your computer. Office.com saves to OneDrive by default. But you can download a copy of the document to your computer if you like: While looking at the document: OR while on the office.com landing page and while logged in, click on the ellipses to the right of the file you wish to download, then click ‘download’. |
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-Step 1- One option for moving files from your RRU OneDrive is to:
-Step 2- Before you buy a subscription, log out of your RRU MS account
-Step 3- Buy the license
-Step 4- Log into your new subscription of Office
-Step 5- Copy the files you downloaded… to your new OneDrive space Note: you don’t need to copy your files up to the new OneDrive space; you can access them from your local drive if you wish. If you go this route, please make sure you have a backup scheme in place to prevent data loss.
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If you follow the steps outlined in the section called “I will buy my own license. How can I make sure I don't lose the files on my RRU OneDrive?”, you will have opened Outlook using the new subscription. If you had set up Outlook to check your RRU email, that will still happenYour RRU email account is linked to your RRU account, so as long as you have an active RRU account, you will continue to have an RRU email account. This change only impacts “how” to access your RRU email account. If you usually checked check your RRU email using outlookOutlook.office.com, you can keep doing that. No change is required. If you usually checked check your email on your phone, you can keep doing that. No change is required. If you usually check your email on a iPad or tablet, you will need to have a personal subscription for this to work. If you check your email using Outlook on your computer using your RRU account license, you will need to purchase a new personal license for Office. Then you simply need to switch the license on your computer. We recommend you do the following for the smoothest transition.
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Please let us know if you have any questions about this change or connect with the Helpdesk if you have difficulties accessing Office 365. We appreciate your cooperation as we make this adjustment to better align with organizational requirements and licensing standards. |
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