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Adobe Acrobat suite is not available on Sentinel so if you need to access the software while working from home, you must install it on your local computer.

Step-by-step guide

Verify if you have a license

(If you know you have Adobe Pro DC license, skip to "Download the Adobe Products" below)

Verify that an Adobe Pro DC license is assigned to your account by contacting Computer Services Helpdesk or look it up yourself
  • Sign into adobe.com/ca using your Royal Roads email address
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  • Select Account
  • Select View Account
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  • Under My Plans, Select View Plans
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  • Under Included applications and services, you should see "Acrobat DC Pro". If you do, you are good to go
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    This procedure is for someone with an existing Adobe account that requested an installation of Adobe Creative Cloud Suite software on their personal computer.

    Info
    titleAdditional Information about Adobe Licensed Software

    Did you request a license? Please contact Computer Services by phone, email or Online Request Form to request a license before you attempt this installation.

    Is this a brand new account? You should have followed this procedure before you start this installation.

    Are you unsure if you have an account? You can verify your account with this procedure.

    Download the Adobe DC Pro Installer

    1. Once you know you have a license, head to https://creativecloud.adobe.com/apps/all/desktop to log in and see all the available products
    2. Click on the appropriate product
    3. The application should prompt you to open the Adobe Creative Cloud Desktop application
    4. If asked, log in with your Adobe account again
    5. The product should then start to install
    6. Once it is done, you can find you application in the start menu.

    You should be good to go.


    Info
    titleContact Computer Services for assistance

    As always, should you need further assistance, please contact Computer Services by phone, email or Online Request Form

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    Still need help?

    Submit a Request.

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