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We recommend you bookmark this page in case you want to reference it in the future.

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SAM (Academic Account) vs UPN vs Email address

SAM (also called the Academic or Computer account - Looks like d4brown) - this is the username consisting of your preferred name + last name (and possibly a number) - Used on sites ike:

UPN (or User Principal Name - Look like d4brown@royalroads.ca) - this is your SAM account + @royalroads.ca. This makes the UPN look like an email address, but it is not used in this way. It uses the SAME password as your SAM account. It is used to log into sites like:

Email Address (looks likeDouglas.4Brown@royalroads.ca) - This is your full name (and possibly a number). With very few exceptions, you rarely ever really use this email address to log in.

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Once you have MFA setup, you can now log into RRU Webmail with your UPN.

Max file size you can send/receive is 20mb uncompressed, but PDF/JPG/ZIP documents are compressed so anything over 12-15mb (total) will probably be too big

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titleCan I forward my RRU email to a personal account?

No you cannot forward your RRU email to a personal account except in very specific situations.

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