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Your Academic Account (Must read!)

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As a student in a credit program, you have two accounts but one RRU Login. The RRU Login username has two different formats. You one Academic Account that you’ll use to access resources during your studies. You received a notice to set up a password and activate this account when it was created for you.

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Depending on which resource you’re using, you may be required to enter your Academic Account in one of two formats. No matter which format you use, the password you set up when you activated your RRU Login username differently depending on the system you’re using. To keep these straight, please continue readingaccount must be used.

Format	Use this format to log into sites and services like:
your first initial + your last name + @royalroads.ca like: d1brown@royalroads.ca (technically called a User Principle Name or UPN, this is the long form of your Academic Account)	the Professional and Continuing Studies site (PCS) where you can pay for and enrol in non-credit courses Professional and Continuing Studies Moodle if you are enrolled in non-credit courses Undergraduate and Graduate Studies Moodle while you are enrolled in a credit program Anything related to Microsoft, like Outlook (or Webmail), Word, Excel, PowerPoint, SharePoint, etc. while you are enrolled in a credit program On campus RRU wifi
your first initial + your last name + @royalroads.ca like: d1brown@royalroads.ca (technically called a Security Accounts Manager, or SAM, this is the short form of your Academic Account)	RRU Library while you are enrolled in a credit program MyAdmin where you can you can pay bills, order transcripts, view grades, order a bus pass, upload documents, manage your email forwarding and update your personal email address.

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How will I know which username format to use? Look for prompts on the login screen that tell you which format to use. However, a simple rule is: if the site is a Microsoft managed site with a login that looks like this, you should use the long form of your Academic Account (i.e. d1brown@royalroads.ca). Image Added All others use the short form of your Academic Account (like d1brown) unless otherwise directed.

During your program, it may be necessary for you to register for services that are outside of RRU or managed separately. In these cases, you’ll create accounts that are different from your Academic Account.

For a complete list of all your possible logins and other accounts, including those mentioned above, please see /wiki/spaces/ITKNOW/pages/5840838.

What is a Academic Account (or UPN) vs Academic Account in short form (or SAM) vs Email account

Academic Account (also called User Principal Name (UPN) - Look like d1brown@royalroads.ca)

We supplied you this username and you set a 15+ character password when you activated the account.

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- Anything relate to Microsoft like Sharepoint sites and RRU email once registered for a Credit program

- On campus RRU wifi

Academic Account in the short form (also called SAM account, Looks like d1brown)

This is your username without the @royalroads.ca. It is the SAME password as above.

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- RRU Library once registered for a Credit program

- MyAdmin where you can you can pay bills, order transcripts, view grades, order a bus pass, upload documents, manage your email forwarding and update your personal email address. You can find the MyAdmin Site at https://myadmin.royalroads.ca/

Email Address (looks like Douglas.1Brown@royalroads.ca)

We automatically created this when you were accepted into a credit program. This is your full name (and possibly a number). With very few exceptions, you rarely ever really use this email address to log in.

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How will I know which username format to use? In most cases we try to given an example on the username you should be using however the simple rules is, if the site is a Microsoft managed site with a login that looks like this, you should be using your RRU Login in long form (i.e. d1brown@royalroads.ca) All others use your RRU login (d1brown) unless otherwise directed.

Your initial passphrase

You created your account passphrase when you applied. It would have been 15+ characters and we would have suggested you use a “phrase”.

RRU Email

All RRU official correspondence is sent to your RRU email account. There are a few ways to access your RRU email account. (a couple methods require a mobile device)

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Webmail access - In order to access this webmail account you must first setup MFA. Once you have MFA setup, you can now log into RRU Webmail. There will be no email in your email account as long as forwarding is on

Additional Resources

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