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Students have two online accounts with Royal Roads.

  • MyAdmin account - your long term persistent account (uses your personal email address to log in)
  • Forgotten your MyAdmin account password? Learn how to retreive it.
  • Want to change your MyAdmin Account password?  
    • Log into MyAdmin and you can change it on the "Change Password" tab of the MyProfile section.
  • Academic account - the one you use to access all of your course activities (Moodle, Webmail, MyRRU websites and RRU computers on campus)

I don't know which account to use?


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How to Contact the Computer Services Department

Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation