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Users must login to the RoyalRoads.ca SharePoint tenant once via Internet Explorer, they can close the Internet Explorer browser once this is completed.

  • Open the file you want to save in Adobe Acrobat
  • Click File → Save As → Add Account
  • Click Add button under SharePoint Site
  • Enter the Account Name (A friendly name so you will recognize the location like "Test SharePoint Site Name") 
  • Enter the URL = https://royalroadsca.sharepoint.com/sites/SiteNameHere
    • This is going to be the root of the SharePoint site URL. Make sure to remove any file name at the end of the link
  • Click Continue
    • A progress bar will appear after a few seconds showing that it's connecting to the SharePoint Online site
    • Note - The user MUST have access to the SharePoiint site, trying to access a site where access permissions have not been granted will result in the following message:
  • Scroll down in the folders list to Shared Documents
  • Double click on Shared Documents.
  • Select subfolder or save to root of Shared Documents 
    • This will place the file in the Document Library in SharePoint
  • Click Save
    • The following popup may come up requesting additional data
    • You can provide the value or just click Okay/continue.
  • You are Done

Troubleshooting

How to do various tasks once the above is complete

Unable to access the sites

Make sure the Internet Explorer lists https://royalroadsca-files.sharepoint.com and https://royalroadsca-myfiles/sharepoint.com in the Trusted Sites

  • Click on Internet Options (click on the Sprocket)
  • Click on Security tab
  • Select Trusted sites and then click the Sites button

This was rolled out to all computers by Group Policy




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