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This article explains how to enable captions for a video that you are viewing.

Enable video captions


  • When watching a video with captions you will see the CC button on the right side of the bottom player menu. Select your language and the text will appear along the bottom of the screen.





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How to Contact the Computer Services Department

Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation