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The OneDrive for Business application by default will sync your computer desktop, documents and photos to the cloud.  If you do not want these files to sync, please do the following:

  • Right-click on the OneDrive icon (in your task bar near your time) and select Settings
  • Select the Backup tab
  • Click Manage Backup
  • Click the Stop backup under the items that you do not want synced to the cloud


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How to Contact the Computer Services Department

Submit a ticket
To submit a ticket, you will be required to log in using your FULL Royal Roads email address (detailed instructions here)
New! If you do not have a full RRU email address (students not currently in a credit program and/or visitors), you can create a portal account using your personal email address.
Email us at IT Customer Service
Contact Form
Phone: 250-391-2659 Toll Free: 1-866-808-5429
Come visit us in the Sequoia Building
Hours of Operation