At RRU, you must have an Academic Account to complete both credit and non-credit courses and programs.
However, until recently, members of the RRU workforce who accessed courses through Professional and Continuing Studies (PCS) used their work username and password - or a manually created account - to register and sign in to their system. This is because RRU could not support an Academic Account in the old non-credit system and we weren’t provisioning students in non-credit courses with a computer account.
PCS
offers a wide variety of courses and programs from their own catalogue
enables course registrations for Faculty Development workshops provided by the Centre for Teaching and Educational Technologies (CTET)
supports special offerings from time to time
Good news!
Because of recent upgrade to the Student Management System in PCS and simultaneous changes in how we manage identities at RRU, we can now support a single student identity across RRU.
What that means for you
If you wish to take courses through PCS, you must first have an Academic Account.
There is no change to the application process for people wishing to register in a credit program, where an Academic Account has always been required.
Your questions answered
How can I tell if I have an Academic Account?
Many people have multiple relationships with RRU. They can be an employee, an associate faculty, a student in a credit program, and a student taking non-credit courses at the same time. Knowing which relationship(s) you have with us is essential to determining what you need to do to create an Academic Account.
Use this chart to find your number and color. Then follow the instructions below.
Number/color | Action to take |
|---|---|
 | You’re all set. No action required. |
 | You’ll need to validate your account by entering your Academic Account username with ‘@royalroads.ca’ (eg. j5smith@royalroads.ca) before enrolling in a non-credit course. |
 | You’ll need to validate your account by entering your Academic Account username with ‘@royalroads.ca’ (eg. j5smith@royalroads.ca) before enrolling in a non-credit course. Contact the Helpdesk if you cannot remember your Academic Account username. |
 | (a) You’ll need to validate your account by entering your Academic Account username with ‘@royalroads.ca’ (eg. j5smith@royalroads.ca) before enrolling in a non-credit course OR (b) Contact the Helpdesk for assistance |
 | We’re glad you’re interested in enrolling in an RRU course! You’ll need to create an Academic Account before you can enroll in a non-credit course. When asked for a personal email address:
If you do not have another email address to use for this, it will be necessary to create one. We recommend creating a Gmail account. If you cannot find or do not know the email address on file in CAMP, contact the Helpdesk for assistance. |
None of these seem right for me | Contact the Helpdesk for assistance |
Table of Contents
Will I get an RRU email address with my Academic Account?
Students have an RRU mailbox & email address only while they are actively taking credit programs.
Whether your Academic Account is created through the credit program application process or through PCS, you will not get an RRU student email address. Once you are accepted/registered in the credit program, an email address will be provided. When you graduate, the email address ceases to function. If you go into a different credit program, you’ll get that same email address again. Etc.
Do I have the option of continuing to use my work account when I take courses through PCS?
No. Now that we can manage your workforce and student identities in a way that provides better service to all, everyone needs to access courses the same way.
What’s in it for me? Why should I create an Academic Account?
In short:
ongoing access to records/information about courses you’ve completed (even after you retire)
the satisfaction of knowing you helped your colleagues and other students
You were working at RRU when you completed some courses. But YOU completed them, and YOU learned new skills. You may win the lottery (we want you to!) and you’ll leave RRU. At that time, your work account will be deleted and you’ll lose access to the details about the courses you completed. BUT your student Academic Account will carry on, so you will continue to have a way to identify your academic accomplishments.
The other thing that’s in it for you… is knowing you helped your colleagues improve our systems and provide better service to our students (and that includes you). And honestly, we love that.
What happens to the courses I’ve already completed through PCS? Will my new Academic Account be aware of those?
Once you have an Academic Account (regardless of how you got it), you can sign into the PCS website student portal, view your Enrolment History and click on the option to submit a request to have your academic history imported into the new system and attached to your Academic Account.
If I log into Moodle as a student using my Academic Account, can I administer or teach a course?
No, your Academic Account – the student you - will only have access to courses or programs in which you are currently registered/enrolled.
To administer courses or teach, you must log in using the username & password you’ve been using all along, which identifies you as the person that works here. It is this person who has been given that level of access to the course(s) they teach or administer.