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Why are we changing licenses
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to ‘A1’?
Two things require us to reassign license types to individuals:
Original license | Reason for the change |
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A5 | Only employees are eligible for A5 licenses. To comply with legal requirements related to our Microsoft license agreements, anyone who is not an employee but who currently uses an A5 license, will be issued an A1 license on February 3, 2025. (except students, who have a different type) |
A1 Plus | Microsoft no longer offers the A1 Plus type license type. Organizations like RRU are required to issue different licenses to remain legally compliant with license agreements. We |
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replaced A1 Plus license |
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types with |
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an A1 license type |
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on December 9, 2024. |
No action is required by you to make that happen related to the license type change BUT this will may impact you. You may need to change how you work with Office applications.
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You may be affected, depending on whether you used the license issued by RRU and even depending on how you used it.
If you previously installed Office on your computer using the RRU license, the installed version of Office will have many features disabled either on December 9 or after a 30 day grace period, so January 9. At this point, you’ll only be able to you must use the online version of Office 365 available at https://www.office.com/, accessible by using your RRU Login and password to login.
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The fastest way to tell if you are using a personal license or not is to open an Office app like Word, Excel, or PowerPoint and look in the upper right of the screen. You’ll see the name of whoever is logged in. Click on the little image (This could be a picture as shown below, or it may be your initials, etc.).  If you see “@royalroads.ca” in the area highlighted in yellow, you’re using an RRU license. If you see gmail.com, outlook.com, hotmail.com, etc. showing there, you’re not currently logged in using an RRU license. |
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The new A1 license is primarily designed for lightweight, cloud-based use, which is optimal for educational environments that rely on internet connectivity and browser-based applications.
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Once logged into office.com, click on the Apps icon on the left of the screen:Howeve  Then click Click on the icon representing the app you wish to use, like Word:  Under ‘Create’, click on ‘Blank document’:
Click on the little right arrow next to ‘Open’, then click on 'Open files from this device  Browse to the location where your file exists, highlight it, and click ‘Open’. You may see a message that says your file is being uploaded to ‘My Files’ in OneDrive… if you don’t see it, check your browser for pop-up blockers“. This message may disappear quite quickly!  If your document does not open in a new tab, as expected, look at the far right of the URL in your browser. You will see this little notice saying “Pop-up blocked”. Click on it, then click the radio button for ‘Always allow..”, then click 'Done’. You will only need to do this once.  Your document should open in a new tab. |
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You can’t save on directly to your computer. Office.com saves to OneDrive by default. But you can download a copy of the document to your computer if you likeafter it’s been saved: While looking at the document:  OR while on the office.com landing page and while logged in, click on the ellipses to the right of the file you wish to download, then click ‘download’.  |
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Our understanding is that there will be a grace period of 30 days during which the installed apps will function normally. After that, you can continue to open documents and print them, but you can no longer edit them. For that, you’ll need to log into office.com |
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