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At RRU, you must have an Academic Account to complete both credit and non-credit courses and programs. However, Why did you receive an email from us about possibly needing an Academic Account?

Because until recently, members of the RRU workforce who accessed courses through Professional and Continuing Studies (PCS) used their work username and password - or a manually created account - to register and sign in to their system. This is because RRU could not support an Academic Account in the old non-credit system and we weren’t provisioning students in non-credit courses with a computer account.

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PCS

Good news!

We needed to let you know that things had changed. Because of recent upgrade to the Student Management System in PCS and simultaneous changes in how we manage identities at RRU, we can now support a single student identity across RRU.

What that means for you

If Now, if you wish to take courses through PCS, you must first have an Academic Account, which you will use as a student. The Academic Account is different (but similar) from the account you use to log in to things when you’re working. The advantage to you is that all of your coursework (credit and non-credit) will belong to one person - the student you. And even if you retire from RRU and no longer have access to the username & password you used for work, your student identity will live on.

There is no change to the application process for people wishing to register in a credit program, where an Academic Account has always been required.

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PCS

Your questions answered

How can I tell if I have an Academic Account?

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Use this chart to find your number and color. Then follow the instructions below the chart.

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Find your color & number, then take the action listed in the right column.

Number/color

Action to take

You’re all set. No action required.

You’ll need to validate your account by entering your Academic Account username with ‘@royalroads.ca’ (eg. j5smith@royalroads.ca) before enrolling in a non-credit course.

You’ll need to validate your account by entering your Academic Account username with ‘@royalroads.ca’ (eg. j5smith@royalroads.ca) before enrolling in a non-credit course.

Contact the Helpdesk if you cannot remember your Academic Account username.

(a) You’ll need to validate your account by entering your Academic Account username with ‘@royalroads.ca’ (eg. j5smith@royalroads.ca) before enrolling in a non-credit course OR

(b) Contact the Helpdesk for assistance

We’re glad you’re interested in enrolling in an RRU course!

You’ll need to create an Academic Account before you can enroll in a non-credit course.

When asked for a personal email address:

  • do not use the email address you have on file in CAMP. That is reserved for your work-self. It is best if you don’t take this opportunity to change the email address you have on file in CAMP as doing so will cause complications and delays

  • do not use your work RRU email address to create an Academic Account.

If you do not have another email address to use for this, it will be necessary to create one. We recommend creating a Gmail account. 

If you cannot find or do not know the email address on file in CAMP, contact the Helpdesk for assistance. 

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None of these If none of the above options seem right for meContact you, contact the Helpdesk for assistance

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